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Draft for legal review. Last updated 25 October 2026.

Delete your account

You can delete your Stub account at any time, in the app or by email. If you only need a break, you can pause instead: your profile is hidden from the feed and nothing is deleted.

On this page
  1. Delete in the app
  2. Delete by email
  3. What happens next
  4. What’s deleted and what’s kept

Delete in the app

  1. Open Stub and go to Profile.
  2. Tap Settings, then Pause or delete.
  3. Choose Delete. You can download your data first if you’d like a copy.
  4. Tap Delete account and confirm.

Delete by email

If you can’t use the app, email grievance@getstub.in with the subject “Delete my Stub account” and include the phone number registered to your account. We may send a one-time code to that number to confirm it’s you. We’ll acknowledge your request within 24 hours.

What happens next

  • Your profile is hidden from everyone straight away.
  • Interests you’ve sent are withdrawn.
  • Upcoming plans are cancelled under the usual cancellation rules, so a late cancellation may cost a date pass or a late fee.
  • Deletion is completed within 30 days. After that, your account can’t be recovered.
  • Subscriptions are billed by Google Play, so cancel them there too. Deleting your account doesn’t cancel a Google Play subscription on its own.

What’s deleted and what’s kept

We delete your personal data, except what we must keep for safety, tax or legal reasons:

DataWhat happens
Profile, photos and promptsDeleted within 30 days
Verification selfieAlready deleted 30 days after it was taken
Chat messagesDeleted 180 days after the plan, unless part of a report
Check-in records (distance only, no GPS)Kept for 1 year from the date, then deleted
SOS locationKept for 90 days, unless a safety case needs it
Payment recordsKept for 8 years for tax and accounting, no longer linked to your profile
Reports and enforcement recordsKept for 3 years; bans are kept to enforce them
Face reference of a banned accountKept to stop the account being made again
AnalyticsYour pseudonymous analytics profile is deleted

More detail is in our privacy policy.

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